Sorry about that. Sometimes computers let you download a program that helps you translate into the version you have. If you can't do that, email me the file names and I will resave them as .doc and email them to you. You can email me directly at firstname.lastname@example.org.
The resources in the toolkit above are pretty comprehensive. Richmond Grows has a basic template with downloadables as well. They are also part of the toolkit above. I set them up to be as self-serve as possible. You can also post specifics on the Facebook page too, if you get stuck on anything.